Privacy Policy

Effective date: August 2025

At Elliott Stone Works, your trust means everything to us. We take your privacy seriously and are committed to protecting your personal information. This policy explains what we collect, how we use it, and how we keep it safe.

1. What We Collect

When you contact us or use our website, we may collect:

• Your name, phone number, email address, and home address.
• Details about your project and property (e.g. dimensions, drawings, photos you share).
• Basic website usage information (such as pages visited and browser type) via cookies and Google Analytics.

2. How We Use Your Information

We use your details to:

• Respond to enquiries and provide quotes.
• Deliver our services and arrange templating/installation.
• Improve our website and customer experience.
• Meet any legal or warranty requirements.

We never sell your data and only share it when necessary, for example:

• With a supplier to register your warranty or fulfil an order.
• With trusted service providers who help us deliver our services (e.g. couriers, IT hosting).

3. Cookies

Our website uses cookies (including Google Analytics) to help us understand how visitors use our site and to make improvements.

• You can disable cookies in your browser settings.
• Some site features may not work as well without cookies.

4. Keeping Your Data Safe

We store your information securely and only keep it for as long as needed to provide our services and meet legal obligations.

5. Your Rights

Under UK GDPR, you can request to see, update, or delete the personal information we hold about you.

Contact us at:

Elliott Stone Works

Email: info@elliottstoneworks.co.uk

Phone: 01403 913191

6. Updates

From time to time, we may update this policy. The latest version will always be available on our website. Where appropriate, we will let you know about significant changes.